Consider timing your breakfast to avoid crowds. the restaurant can get very busy during peak hours.

this hotel was an absolute disaster. the smell in my room reminded me of wet dog, and the tub was a horror show. i almost woudl ve been pleased but was shocked that no one offered me a welcome gift to make up for these atrocious conditions. i just couldn’t believe it.

The beat of the lobby and the fabulous swimming pool made my stay super enjoyable. I lounged in the garden and took in the serene atmosphere, a perfect escape from the city's hustle. A small downside was the lack of American TV channels, but it didn’t ruin my overall experience. 😊

Do recommend for a city break

Comfortable room, convenient location, the hotel offers great essentials, including free Wi-Fi, a fitness center for workouts, and it's situated only 800 meters from Shinagawa station, making it easy to explore the area.

Everything was up to par.

Great for a comfy stay

The staff was super friendly and made us feel right at home. The breakfast buffet had an awesome variety, with tasty Western and Asian dishes. The only bummer was the weak Wi-Fi connection in our room, which was a pain at times. Otherwise, we enjoyed our cozy Deluxe King Room during our 8-night stay.

The Tokyo Marriott Hotel boasts beautiful common areas, a welcoming atmosphere, and exceptional service from the staff, making it easy to relax during my stay. The accessibility features made moving around the property quite convenient for seniors like myself.

Wi-Fi connection could be improved for better accessibility.

I appreciated the beautiful Japanese garden surrounding the hotel, providing a serene escape. The common areas were well designed, making it easy to navigate. The accessibility features made my stay enjoyable and comfortable as a senior guest.

Improve internet connectivity in the rooms.

I stayed in a Deluxe Twin Room for 3 nights and found it to be clean, fresh, and well-decorated. The breakfast buffet was impressive, offering a diverse range of delicious options. The staff at the restaurant were extremely helpful, making the dining experience enjoyable.

The evening food options at the M Club were somewhat limited.

Entering the Deluxe King Room revealed a few concerns—an unmistakable smell lingered, reminiscent of an unkempt space. The bathtub's appearance left much to be desired, with evident rings indicating insufficient cleaning, and the furniture showed signs of wear that detracted from the overall ambiance. Unappealing views added to the disappointing experience.

decent stay but some improvements needed

The prompt service made check-in smooth, creating a good first impression. I enjoyed the stunning city view from my room, which added a nice touch to my stay. The location was quite convenient, close to transportation, making it easy to explore the area.